Services

Worldwide provision of hotel rooms for airline crews

HOTAC is a service provider and strategic partner to both airlines and hotels. Our core service is to provide hotel rooms and transportation for airline crews worldwide.

What we offer you:

• A large personal network in over 100 countries
• International RFP and contract negotiation expertise
• Over 25 years’ experience in the hotel business and airline industry
• A collaborative approach to working with trade unions and employee participation bodies
• Innovation and implementation of new processes, improvement of existing processes
• Benchmarking exercises and analysis
• Key account management
• Supplier management
• Complaint handling
• Cost control and spend management

Hotel room provision in the event of flight schedule changes

In the event of flight schedule changes, cancellations, denied boarding or delays, we help airlines to find suitable hotel rooms for their staff and passengers 24 hours a day, 365 days a year.

Our approach ensures smooth transactions between the airline, handling agents, hotels and any transportation providers.

Ad hoc travel management and emergency response

In emergencies, we support airline crisis management groups and facilitate hotel accommodation, transportation and catering services for relatives, special assistance teams and post-emergency organisation members.

Our rapid response service supports you from the moment you contact us.  We can manage all communication between the airline, hotels and transportation providers.

Our team is able to be on site anywhere in the world within 48 hours.

Event management

The HOTAC team is proud to have over 25 years of experience in event management.  Whatever the location you require for your large event, whether at home or abroad, we are ready and able to assist you in planning and hosting the event you desire.